AmTrav CEO Jeff Klee has some advice for GDSs looking to maintain their positions as pre-eminent corporate travel tech providers. He suggests they embrace new data formats, expand content aggregation into more corners and make things simpler for users. The story of Kodak is a cautionary tale about a once-great company whose leaders misunderstood its…
The always vocal Jeff Klee, CEO of AmTrav, revisits the thorny issue of travel management company pricing. Even travel buyers who feel it needs to change and would like to address longstanding issues of trust aren’t sold on the potential solutions. A friend of mine had a “WTF” moment the other day and called to…
AmTrav CEO Jeff Klee is getting frustrated by tokenism and perfunctory action when it comes to sustainability and corporate travel. On the 2022 business travel conference circuit, sustainability and purposeful travel were all the rage. Panelists at events large and small touted the urgency to reduce travel and, with it, carbon emissions. Given the chorus…
AmTrav CEO Jeff Klee argues that consolidation, legacy tech and outdated thinking sacrifice the industry’s greater good. Travel buyers, he asserts, must demand more innovation from providers. A few years ago Elon Musk and Warren Buffett had a pretty entertaining Twitter spat about moats – not the canal-around-the-castle kind, but the economic kind that companies…
Airline distribution has been evolving, at times quickly or slowly, for decades. The potential for change has always been great. How does it look when seemingly everything is changing? AmTrav CEO Jeff Klee delivers his take. For all the talk about using the pandemic to rethink everything, it’s looking more and more like the new…
AmTrav CEO Jeff Klee is concerned that the industry isn’t doing enough to not only survive Covid-19 but emerge from the crisis stronger than before. He admits that he’s got many more questions than answers. In 2008, incoming White House chief of staff Rahm Emmanuel famously talked about not letting a good crisis go to…
Travelers don’t care how service providers get all the travel purchase options in front of them, just that they do. AmTrav CEO Jeff Klee discusses how to chart progress toward that goal, which in his mind is all that matters in NDC development. So here we are in 2020, the year when New Distribution Capability…
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