Author: Mike Eggleton

Mike Eggleton has been a member of the BCD Travel research and intelligence team since 2013. He joined the travel management company after a career at British Airways, bringing a wealth of experience in business strategy, network planning, competitor analysis, economics, market analysis and forecasting. He is responsible for producing BCD Travel's industry forecasts and providing insights and thought leadership on a range of trends and issues relating to the business travel industry. Mike has a Bachelor of Arts degree in Geography from the University of Southampton. He is based in Rickmansworth, U.K. Connect with Mike on LinkedIn.
Mike Eggleton
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Op Ed: Mike Eggleton On How Covid-19 Could Change Airline Ticket Refunds

Airlines around the world are facing an unprecedented cash crunch, with more canceled and changed itineraries than new bookings. As a result, carriers are pushing vouchers and other ways to bank credit in lieu of refunds. BCD Travel director of research and intelligence Mike Eggleton explains the approach and speculates on what it means for…

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