Op Ed: Rajiv Rajian On What ‘End To End’ Really Means
The “end-to-end” experience has been part of travel management vernacular for many years. Understanding what it entails, much less actually achieving it, may not be as straightforward as it seems. Rajiv Rajian, Amadeus executive vice president, global business travel and travel channels, Americas, walks through how such a process should benefit travelers, travel managers, TMCs…