Author: Sam Hilgendorf

Sam Hilgendorf is the chief information officer at Fox World Travel. He is responsible for the vision and roadmap for Fox's technology portfolio, including the product development strategy, and technology implementation and support for clients. A relative newcomer to the travel industry, Sam spent 20 years in the technology services industry as an engineering consultant, project manager and executive with CDW and OneNeck IT Solutions. His background in cloud and IT managed services offers a unique perspective in improving the corporate travel experience. He and his family reside near Milwaukee, Wisc. Connect with Sam on LinkedIn.

Op Ed: Sam Hilgendorf On The Role Of Self-Sovereign Identification In Travel

Sam Hilgendorf

Glimpsing backward and forward, Fox World Travel chief information officer Sam Hilgendorf offers a primer on how self-sovereign identification works and a description of how it will impact business travel. When was the last time you felt in full control of your identity and personal information? For me, it was around 1997. I had my…

Op Ed: Sam Hilgendorf On Travel Management Company Business Model Resiliency

Sam Hilgendorf

Among the effects of the Covid-19 crisis is more dialogue about the efficacy of the prevailing transaction fee pricing structure used by travel management companies. Based on his experience in the technology services industry as it adopted the Software-as-a-Service approach, Fox World Travel chief information officer Sam Hilgendorf makes a case for subscriptions and other…

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