Op Ed: Steve Reynolds On Finding The Right Mix Of Hotel Discounts

Tripbam CEO Steve Reynolds constantly examines hotel discounts on corporate rates. To help buyers assess the best negotiating approach, he explains the differences between corporate rate types and suggests a few targets to shoot for. This time of year, travel managers often ask whether they should consider a chainwide discount, a dynamic property-level discount or…

|

Op Ed: Steve Reynolds On Why Now Is The Time For Dynamic Hotel Discounts

Corporate travel veteran Steve Reynolds is a hotel rate wonk, and you’re the beneficiary. Read on as the Tripbam founder dissects the arguments surrounding dynamic versus fixed rates, just as many corporate programs are in the thick of securing preferred pricing for next year. Our industry has been discussing the potential for years: Why not…

|

Op Ed: Steve Reynolds On The Myth Of The Traveler Satisfaction Silver Bullet

During decent economic conditions, traveler satisfaction is big in travel management circles. Everyone wants happy, healthy and productive employees, and many see that translating to improved corporate performance. Tripbam founder and CEO Steve Reynolds takes a contrarian view. He argues that it’s impossible to measure the return from giving travelers what they want. And once…