One-On-One With John Snyder July 13, 2017 John Snyder spoke with us extensively about challenges in airline distribution. He also touched on BCD Travel’s efforts to grow access to hotel content, its relationship with Concur, how the TMC role will evolve, outsourcing, the TMC P&L, the Sabre SynXis data breach and more. Snyder even dropped a little news about selling…
Payment May 11, 2017 Payments underpin travel management. Ease-of-use for travelers and data for employers are vital. To delve into this topic, we talked one-on-one with Citi managing director Gonca Latif-Schmitt, head of the bank’s commercial card business in North America. Topics included the challenges with data at each step of the payment lifecycle, how customer…
NDC In Corporate Travel April 13, 2017 Many in the business travel community know the general idea behind the International Air Transport Association’s New Distribution Capability. It’s not only for direct channels. It could improve access to airline services. What else does NDC mean for corporate travel providers and programs? When is it coming? Listen to a recording of the live teleconference. Tackling these and…
Last week the American Society of Travel Agents and The Company Dime announced a research partnership to learn more about the barriers and opportunities related to converting “unmanaged” business travel to managed travel. Why do businesses large and small implement travel management practices? What role do travel agencies play in that, and what other services…
Dear Readers, The Company Dime turned two last month, which could mean we’ve entered a new phase of maturity. More likely, we’re ready to break more stuff — hopefully news! That requires hard work. We’re happy to bust our tails for you, but we also need your support. It has come to our attention that the practice of…
Mobile Technology March 9, 2017 It’s everywhere, so what’s next for mobile technology in corporate travel? Our expert panel discussed the status quo, keys to creating a mobile strategy, the possible impact of mobile self-service on jobs and operations, and emerging functions like chatbots. Listen to a recording of the live teleconference. This episode featured American Express Global…
Traveler Engagement Feb. 9, 2017 Thanks to all our attendees and speakers! Listen to a recording of the live teleconference. A big part of travel management is traveler management, or it should be. Our sixth teleconference featured four practitioners discussing the tools, metrics, benefits and challenges of traveler engagement. Speakers: Festive Road associate Mia Andersson, Shire senior…
End of content
End of content
