Author: Nick Vournakis

Nick Vournakis is chief customer officer at CWT. He is responsible for the health of and relationship with CWT’s entire client portfolio. A CWT veteran, Nick has held a variety of commercial roles in his 20-plus year career including overseeing CWT’s top 250 largest clients and managing several business units including global consulting arm CWT Solutions Group and the US Military & Government accounts. Connect with Nick on LinkedIn.

Op Ed: CWT’s Nick Vournakis On How It’s Time For TMCs ‘To Step Up And Improve’

Travel manager Brad Seitz touched a nerve in his June 22 Op Ed cautioning travel suppliers not to blame corporate clients for failing to precisely project when and to what degree booking volumes would recover. In his response below, CWT chief customer officer Nick Vournakis doesn’t make excuses for insufficient TMC service. He knows providers…

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