A settlement between Avis Budget Group and the U.S. government regarding allegations that the car rental company overcharged the world's largest business travel spender holds some lessons for corporate buyers and program managers. The biggest is to remain vigilant, but that's often easier said than done.
On Thursday, the U.S. Department of Justice said Avis Budget would pay $10.1 million to resolve the allegations. One of them was that the rental car company made "false claims" between 2014 and 2019 about payments due under an agreement managed by the Department of Defense . . .