BCD Travel is paying Microsoft about $20 million for a multi-GDS search and booking desktop system that also could help agents manage bookings made outside the global distribution systems. The travel management company a decade ago retired a similar initiative after airlines patched up their differences with GDS providers.
The ultimate cost of the project will be more than what BCD pays to Microsoft, according to BCD Travel EVP Rose Stratford. Attorneys on Jan. 31 played video of her deposition for the court conducting the United States v. Sabre trial.
"There's all the . . .