Blockchain Startups Take On Hotel Commission Processing

People disagree on how much and when, but blockchain seems destined to improve how hotels track and pay commissions to travel management companies. This always has been a gnarly process, so many will welcome the change.

Clearing up mismatched data, resorting to dunning, failing to trust ... it's so bad, the industry accepts "commission recovery" as the term of art. Third parties market their services to hotels as a matter of reputation. That's right — lodging providers so routinely break their commitments to pay promised fees to sellers that chasing them . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.

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