Industry opinion on what it's like to shop for hotels in corporate booking tools falls somewhere between cumbersome and atrocious. Inexperienced travelers or those with few preferences might call it good enough. Travel managers don't. They want improvements, and some have given up on providers delivering them.
Not so fast, say developers including Amadeus, Deem, Egencia and nuTravel. They're working on it. Meanwhile, Concur is focused on supporting off-channel bookings and improving the mobile experience.
A big part of what these providers are trying to do better is surface the most relevant options. Adding thousands of . . .