Distribution

Scroll down to review The Company Dime‘s coverage of travel distribution.

The travel industry thrives on a complex network of channels connecting travelers with desired experiences. The Company Dime‘s travel distribution category delves into this intricate system, offering subscribers invaluable knowledge and insights. Our in-depth articles explore the various channels that constitute corporate travel distribution, both traditional and emerging.

Getting all the relevant, bookable inventory in front of business travelers is a never-ending challenge. Airlines, hotels and other suppliers constantly tinker with their products and pricing, and often favor direct distribution over third-party channels. That creates complexity in business travel technology.

Readers can expect thorough coverage of the relationships and dynamics between airlines, hotels, travel management companies, global distribution systems and other suppliers and intermediaries. We closely examine developments associated with the New Distribution Capability (NDC), direct booking initiatives and the rise of new entrants looking to disrupt legacy models.

Subscribers benefit from our scrutiny of the often-opaque world of distribution costs and revenue streams, including incentive payments, agency commissions and booking fees. We shed light on these essential commercial arrangements.

We also track the technological forces reshaping distribution, from the positioning of online booking tools to the potential of emerging solutions like artificial intelligence, blockchain and virtual payment. Readers stay informed on innovations that could unlock efficiencies and improve the traveler experience.

Our coverage clarifies major industry debates, such as the relative merits of GDS and NDC content, and our Op Eds deliver provocative thought leadership from all corners of the industry. Contributor insights on timely issues — like rethinking travel management company commercial models — make for essential reading.

With a critical eye and a healthy dose of skepticism, The Company Dime delivers must-have intelligence for anyone seeking to understand the present and future of travel distribution.

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You get what you pay for, and most travel industry business news is free. We sell insight. Our mission is quality journalism for those interested in business travel services, expense management practices and travel industry change. Our features, exclusives and analysis equip business travel professionals with vital info for top performance.

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McKinsey Challenges Airlines To Make Corporate Discount Programs Worthwhile

To engender loyalty, improve client performance and ensure that deals with corporate accounts generate incremental value, airlines need better data and new thinking on tailored discounts and service add-ons, according to McKinsey.  As it is, some airlines “struggle to quantify” the impact of individual client relationships on route profitability, a McKinsey spokesperson wrote by email…

Serko Hopes For Springboard From Visa Win, Tweaks Revenue Model

Corporate booking and expense tech provider Serko on Tuesday announced that Visa implemented its online booking tool for employees in the Americas and Asia/Pacific. Supported by Visa’s travel management company, CWT, the deal is significant for the New Zealand-based corporate travel tech firm, which has been seeking a U.S. foothold for a few years. Visa…

Startups Advance Intelligent Booking Attachment

Online booking and agent desktop tech provider Atriis Technologies said Wednesday that it acquired ReTravel.io, a tech and marketing platform designed to help attach items from the long tail of business travel services to booked trips. Execs see the solution as helping with corporate travel policy compliance, duty of care, spend management and overall trip…

New Flight Centre Member Group Addresses Travel Agency Pain Points With Platform Play

The rationale behind a travel agency consortium in Australia announced Thursday by Flight Centre Travel Group mirrors the major dynamics impacting travel agencies and supports the company’s diversification. Group members serving both business and leisure travelers would use Flight Centre as a platform. Broadly speaking, the “invitation-only” Link Travel Group follows on the widespread desire…

T2RL: Corporate Travel’s Fragility May Trump Impact Of Any AA Court Win Over Sabre

American Airlines and Sabre are back in the U.S. District Court for the Southern District of New York. Testimony was scheduled to begin Monday in an antitrust trial that originally went AA’s way, but returned for a redo after an appellate court ruling about mistakes made with jury instructions.  An AA win could mean more…

Amadeus Pilots Solution To Better Compare Disparate Airline Offers

In addition to accessing relevant content when booking travel, making sense of offers and how they stack up continues to be a challenge. Amadeus is working with airlines, travel management companies and corporations to allow for predetermined values on the various components of bundled, branded or otherwise personalized air travel offers at the point of…

As CTM Grows Geographically And With Larger Accounts, Qantas Is ‘Sadly’ An Exception To Productive Relations

Spending extra on labor ahead of demand recovery, integrating tech for productivity gains and amassing cash for more acquisitions, Corporate Travel Management is poised to be a post-pandemic winner, according to executives. Speaking last week as the company presented its financial results for the six months ending in December, they also identified a new target…

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