Scroll down to review The Company Dime‘s coverage of travel distribution.
The travel industry thrives on a complex network of channels connecting travelers with desired experiences. The Company Dime‘s travel distribution category delves into this intricate system, offering subscribers invaluable knowledge and insights. Our in-depth articles explore the various channels that constitute corporate travel distribution, both traditional and emerging.
Getting all the relevant, bookable inventory in front of business travelers is a never-ending challenge. Airlines, hotels and other suppliers constantly tinker with their products and pricing, and often favor direct distribution over third-party channels. That creates complexity in business travel technology.
Readers can expect thorough coverage of the relationships and dynamics between airlines, hotels, travel management companies, global distribution systems and other suppliers and intermediaries. We closely examine developments associated with the New Distribution Capability (NDC), direct booking initiatives and the rise of new entrants looking to disrupt legacy models.
Subscribers benefit from our scrutiny of the often-opaque world of distribution costs and revenue streams, including incentive payments, agency commissions and booking fees. We shed light on these essential commercial arrangements.
We also track the technological forces reshaping distribution, from the positioning of online booking tools to the potential of emerging solutions like artificial intelligence, blockchain and virtual payment. Readers stay informed on innovations that could unlock efficiencies and improve the traveler experience.
Our coverage clarifies major industry debates, such as the relative merits of GDS and NDC content, and our Op Eds deliver provocative thought leadership from all corners of the industry. Contributor insights on timely issues — like rethinking travel management company commercial models — make for essential reading.
With a critical eye and a healthy dose of skepticism, The Company Dime delivers must-have intelligence for anyone seeking to understand the present and future of travel distribution.
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You get what you pay for, and most travel industry business news is free. We sell insight. Our mission is quality journalism for those interested in business travel services, expense management practices and travel industry change. Our features, exclusives and analysis equip business travel professionals with vital info for top performance.
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When American Airlines announced its alternative distribution program, one of the connectivity options it endorsed was to use third-party aggregators. These would be companies certified by AA for processing offers and orders in accordance with the International Air Transport Association’s New Distribution Capability. At the industry level, IATA has certified six aggregators for that. They include…
American Express Global Business Travel will use ground transportation platform Mozio to offer clients a range of options through an agent portal, the KDS booking tool and the GBT mobile app. Mozio also works with Carlson Wagonlit Travel, which owns a piece of the five-year-old marketplace of roughly 3,000 transport providers. Inventory includes public transit systems,…
Boston – Travel management professionals agree that to be effective, new airline distribution programs need to offer at least as much functionality as existing systems do. Based on expert commentary at last week’s Global Business Travel Association convention here, it would appear that a solution to be welcomed by all key parties is a ways off….
Press releases about suppliers participating in the direct-connect version of Concur’s TripLink continue apace even as the activation of such connections remains sporadic. Most recently, Concur made TripLink available to users of United Airlines’ mobile app. It’s also smoothing out the client on-boarding process. Meanwhile, Traxo added Booking.com and United to its own version of…
It’s well known that lodging is a strategic driver for travel management companies. Mobile is a key vehicle. American Express Global Business Travel next month in the United Kingdom will add hotel booking and chat to its Amex GBT mobile app. The move furthers a hotel strategy that recently included the integration of Booking.com content,…
You generally will not see interviews published here, but an opportunity that came up last week made an exception worthwhile. What follows are excerpts of separate interviews with top executives at the three largest travel management companies. We spoke by phone with American Express Global Business Travel president Philippe Chérèque last Monday, Carlson Wagonlit Travel…
Timing on global distribution system readiness to hook up New Distribution Capability connections for full functionality remains a mystery. Sabre, for one, has committed to achieving that goal with American Airlines. When GDSs do bring in the highest-level NDC functionality of, say, American Airlines, what will that mean for travel management companies that want to…
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