Distribution

Getting all the relevant, bookable inventory in front of business travelers is a never-ending challenge. Airlines, hotels and other suppliers constantly tinker with their products and pricing, and usually favor direct distribution over more costly third-party channels. That creates complexity in business travel technology.

Some examples of our coverage
• Commissions and other remuneration
• Industry rules of thumb and trade secrets from the US Airways v. Sabre and U.S. v. Sabre trials
• Such newer concepts as New Distribution Capability and personalization

Ground Transport Focuses On Uber, But Not As One

At a limo conference in Atlantic City last fall, a couple of entrepreneurs announced the ground transport platform to compete with Uber. Seconds later, a black car exec whispered, “We’re building one, too.” This week it was déjà vu as The Company Dime looked into announcements about two other similar initiatives. Evidence of a third turned up, then a…

Imagine, If You Will, An Ordinary Industry

A month before Lufthansa Group will add 16 euro to fares booked through GDSs, many think the company is bluffing. They expect the parties to settle on terms and return the status quo. But what if they’re wrong and an alternate universe awaits? First of all, after Sept. 1 Lufthansa’s airlines will be that much less price-competitive for 70 percent of its customers….

Digging Deeper For Fare Bundles

JetBlue last week began selling bundled fares in a new three-tier structure. The content is accessible in global distribution systems, but most corporate self-booking tools don’t yet fully display the options. AmTrav last week claimed its homegrown booking tool was first. Hooking up the new content isn’t about connecting to an API or building an alternative mechanism,…

With Its Replacement Under Consideration, Old Defense Travel System Gets New Lodging Capability

[UPDATE, April 8, 2016: We published new information related to this article here.] The U.S. Department of Defense on June 15 started what may become its first centralized lodging program. The initiative includes new booking policies and modifications to the much-maligned Defense Travel System. Even as DoD looks to upgrade or replace the aging DTS, it’s just now adding the capability to…

Direct Selling Point: Systems Integration

When building a new company, one way to establish an identity is to offer something no one else does. These days that typically means unique technology. But fast-growing U.S. travel management company Direct Travel is under no illusions of being an IT shop. This makes the company an attractive client for travel tech developers. At the moment, Direct Travel…

BCD Travel On Lufthansa Fee: No Viable Alternatives

Germany’s largest travel management company is not happy with the country’s dominant airline. BCD Travel has been discussing with clients how to react to Lufthansa’s decision to levy a 16 euro fee on bookings through GDS channels. There a few options, none particularly good. That’s according to BCD Travel executive vice president Rose Stratford. She…

Why Lufthansa?

Some suggest Lufthansa is making its bold move in business travel distribution out of desperation. The airline company itself attributed Tuesday’s announcement to profit improvement efforts. Carriers attempting similar programs in the past usually were bleeding. While the German aviation group’s earnings could use a boost, the company’s competitive strength gives it leverage. It’s anybody’s guess as to…

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