Category Archives: Methods

Kellogg Company Turns To Agents For Card And Expense Help, Takes A Rocketrip

By | August 9, 2018

Under intense cost containment pressure during the past three years, Kellogg Company senior director of corporate services Cecile Mutch reinvented the travel department and boosted her role along the way. However, she didn’t always get her way. The Michigan-based, $13 billion global cereals and snacks maker in 2015 joined others in its industry with a zero-based budgeting approach to spending.… Read More »

As Acquis Consulting-Backed Startup Takes On Rocketrip, Pros Remain Divided On Rewards

By | July 17, 2018

Tripkicks is a new tech company focused on helping companies spend less on business travel through employee incentives. Its approach is similar to that of Rocketrip, which helped popularize the notion of behavioral change based on shared savings. Tripkicks’ largest investor is Acquis Consulting, which also is a strategic partner helping with implementation. Tripkicks CEO Jeff Berk is… Read More »

Tony O’Connor On Why Fare Markups Are Bad For Airlines And TMCs

By | July 9, 2018

Longtime travel management consultant Tony O’Connor is founder and CEO of Airocheck, a firm specializing in auditing travel agency airfare markups. Naturally he has words of caution for travel buyers when it comes to the fares their travelers buy. But he also argues that markups don’t help the sellers, either. Fare markups are arbitrary price increases to airfares… Read More »

Egencia Adds Array Of Services As It Moves From ‘Digital TMC’ To Platform

By | July 2, 2018

Egencia president Rob Greyber has been thinking a lot about the long view. He has opinions on how leading travel management companies will develop to serve both travelers and travel buyers. Part of that is to deliver a platform on which add-on services sit. To that end, Egencia has arrangements with no less than nine new partners under… Read More »

Kurt Knackstedt On Fintech And ‘Distributech’

By | June 7, 2018

Change is constant, yet change is hard. That’s the quandary many in the travel industry face, especially as it relates to distribution. Tried and true technologies continue to operate as designed decades ago, with speed and reliability. However, changing traveler demands and nearly universal access to information have some calling for new designs. Kurt Knackstedt is CEO of… Read More »

Sabre To Turn Off Old Profiles System This Year, As New One Turns Seven

By | June 1, 2018

Sabre intended to sunset its old traveler profile system by 2013, but Stars is still shining. The company of late told travel management company users they would be charged if they did not set a date for migration to the new(er) Sabre Profiles. “We have not charged anyone to date,” said Sabre Travel Network vice president of product management… Read More »

Reshopping Can Be Free, But Beware The Bias

By | May 9, 2018

Popularized by Tripbam and Yapta, hotel reshopping offers savings as rates fluctuate after initial bookings. But who controls exactly what gets reshopped and rebooked? Whose best interests are served? Microsoft’s recently released corporate travel manifesto raised these and more questions. The document alluded to conflicts of interest when travel management companies actively bias toward hoteliers in order to earn… Read More »