Posted in Methods Reporting Service Suppliers

Direct Travel Partners For Flight Disruption Compensation As Passenger Protections Spread To Canada

Some firms provide hotel rate assurance by rebooking rooms at lower prices. Others help travelers seek compensation for cancelled or heavily delayed flights. Los Angeles-based…

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Posted in Budgets Culture Distribution Methods Productivity Service Suppliers

Analysts Examine Journera, SalesTrip, TravelBank, TravelPerk And TripActions

A trio of industry consultants took time out this month to join The Company Dime’s Jay Campbell and assess strengths, weaknesses, opportunities and threats for…

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Posted in Methods Reporting

Tom Tulloch On APIs: What They Are And What They Mean For Travel Management

Application programming interfaces are not brand new tech. They’ve been part of travel industry parlance for several years. But many don’t understand exactly what they…

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Posted in Methods

GoldSpring Consulting On Best Practices In Booking Tool Implementations

GoldSpring Consulting’s Kathy Kent and Jennifer Donnelly know the challenges of getting travelers to use designated corporate online booking tools. The two senior consultants provide…

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Posted in Methods Productivity

EY’s Use Of Robotics In Travel Management Is Rare, But A Sign Of Things To Come

[CORRECTION, April 26, 2019: CWT is a former, not current, travel management provider to EY. This article has been adjusted.] EY is using robotic process…

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Posted in Methods Suppliers

Frosch Acquisition Of TCG Consulting Centers On ‘Total Cost Of Ownership’ Model

Frosch International Travel acquired TCG Consulting, for the first time enabling the travel management company to offer advisory services. More than 50 employees will join…

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Posted in Distribution Methods Productivity Risk

As Buyers Seek Profile Personalization, Providers Focus On Compliance

As business travel service providers work to ensure the corporate traveler profiles they store are compatible with other systems and compliant with regulations, corporate travel…

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