Category Archives: Methods

Kurt Knackstedt On Fintech And ‘Distributech’

By | June 7, 2018

Change is constant, yet change is hard. That’s the quandary many in the travel industry face, especially as it relates to distribution. Tried and true technologies continue to operate as designed decades ago, with speed and reliability. However, changing traveler demands and nearly universal access to information have some calling for new designs. Kurt Knackstedt is CEO of… Read More »

Sabre To Turn Off Old Profiles System This Year, As New One Turns Seven

By | May 31, 2018

Sabre intended to sunset its old traveler profile system by 2013, but Stars is still shining. The company of late told travel management company users they would be charged if they did not set a date for migration to the new(er) Sabre Profiles. “We have not charged anyone to date,” said Sabre Travel Network vice president of product management… Read More »

Reshopping Can Be Free, But Beware The Bias

By | May 9, 2018

Popularized by Tripbam and Yapta, hotel reshopping offers savings as rates fluctuate after initial bookings. But who controls exactly what gets reshopped and rebooked? Whose best interests are served? Microsoft’s recently released corporate travel manifesto raised these and more questions. The document alluded to conflicts of interest when travel management companies actively bias toward hoteliers in order to earn… Read More »

Silver Bullet For Capturing Invisible Spend Eludes Corporate Travel Managers

By | May 3, 2018

[CORRECTION, May 4, 2018: An earlier version of this article incorrectly described Traxo’s email filtering solution. It doesn’t scan traveler inboxes. Instead, it enables clients to flag travel confirmation emails when they hit company servers and forward them to Traxo for processing.] Leakage is the bane of a travel manager’s existence. When travelers don’t book through designated channels,… Read More »

Google Uses Payment For Booking Compliance

By | May 2, 2018

New York — From the “you probably can’t do this because you’re not Google” department, Google has built a proprietary hotel booking application. It highlights both negotiated and market rates as part of Google’s unique travel spending program. It’s backed with centralized payment that means travelers don’t have to fiddle with card numbers when booking. And Google is looking… Read More »

Predictive Analytics: Not Just For The Point Of Sale

By | April 24, 2018

Used mostly for policy and preferred supplier modeling or to sense travelers’ wants and needs when they make bookings, predictive tech in travel management holds a lot more promise. Potential use cases for predictive analytics range from the practical to the big picture. Wouldn’t it be good to know if an employee is burned out and about to… Read More »

Andy Menkes On Trusting, And Verifying, Your Data

By | March 28, 2018

Today’s advisor is travel management veteran Andy Menkes of Partnership Travel Consulting. He writes that while data from travel management companies has improved over the years, travel program managers must do their due diligence. That means plugging gaps and checking everything. President Ronald Reagan made the phrase “trust, but verify” famous in the United States back in the… Read More »