Andy Menkes has spent a career working with travel management companies — as a buyer, a TMC exec and an industry consultant. As companies assess their travel management service needs, he describes what he sees as a problem with fairness in TMC bids and offers a solution to resolve it. We are starting to see…
On Monday, Israel-based airfare reshopping tech firm FairFly announced it would roll out a hotel price assurance service to clients beginning next quarter. This follows a pandemic expansion by the U.K.’s HotelHub, which powers booking services like CWT Roomit, into lodging price reshopping. FairFly’s move came in response to “many client requests,” according to CEO…
Like the rest of the airline, United’s fare filing team shrank as a result of the pandemic. Fortunately for United, it already was looking at an ATPCO service meant to streamline that aspect of the contract management process. Built with Scotland-based tech firm Volaro in 2015, the Express Contracts system removes much of the manual…
Blockchain is a big deal for EY, so that means it’s a big deal for EY’s travel department. The professional services firm, one of BTN’s top-ten spenders on corporate travel in the United States, will test distributed ledger technology for contract support with an unnamed airline. During a BTN Group-hosted webinar sponsored by the International…
Travelers taking advantage of rates negotiated by companies they don’t work for is one of the oldest tricks in the book. With car rental rates rising amid recovering demand and limited inventory, Avis Budget is telling customers they must prove they are entitled to discounted rates by producing verification of their employer. Small businesses must…
As it and several other hotel companies did last year, Marriott International told corporate accounts it would roll over current-year negotiated rates to next year and bypass the request for proposals process. Some companies last year agreed to that approach but others held out and insisted on negotiating new rates. The hotel company is getting…
In its move to two travel management companies and one global distribution system, $67 billion multinational manufacturing conglomerate Siemens focused on the traveler experience. Some corporations that establish agreements with GDS providers do so for economic reasons. “Incentives were clearly not the driver in this change,” according to an email this week from Siemens head…
