Category: Negotiating
John Harvey On The Vision Of A New Channel Model
TMC industry veteran John Harvey in January asked whether changing market forces and increased demand for greater value and transparency in the channel would bring…
Industry Vets And A Newbie Muse On Travel Management Metrics That Matter
Some travel management pros see service level agreements with travel management companies as pretty much worthless. SLAs can be hard to measure or validate, and…
Tripbam Automation Will Relentlessly Bug Hotels Violating Deals
One of the most frustrating aspects of hotel relationships for corporations is that the better the negotiated rate, the more often it shows as sold…
Minneapolis TMC Makes Hay With Subscription Model
Startups are not the only travel management providers trying out new pricing models. Thirty-six-year-old family business ProfessionalTravelService.com, a Travel Leaders Group affiliate, is based in…
Tony O’Connor On The Perils Of Personalization
Consultant, auditor and GBTA-Australia & New Zealand deputy director Tony O’Connor raises interesting questions for corporate travel buyers as suppliers build a new basis for…
What Are The Negotiated Benefits Of Working With Lyft Or Uber?
Since before Lyft and Uber created programs for business, travel purchasing pros have been approaching them about volume-based benefits. Hard-dollar encouragement would help Uber and…
As Airline Incentives To Agencies Continue To Rise, A Startup Aims To Help Both Sides Manage It All
Supplier revenue is important to travel agencies. Marketshare and incremental volume are important to airlines. A startup wants to provide both sides a platform for…
