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Reporter’s Notebook: Communication Breakdowns, Policy Leakage, Virtual Pay, Government (In)action

With no one conducting in-person corporate events, the industry calendar is filled with webinars and other virtual programming. No one can listen to it all. Nor should they want to; many are beset by technical difficulties or stray too far into supplier marketing. But plenty deliver education for travel management pros and enable networking, benchmarking…

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American Express CEO: Global Card Market May See Fewer Players

American Express sees opportunity to capitalize on competitors potentially backing away from the corporate card business. When it comes to business travel, “CFOs and CEOs are not rushing to get back any time soon,” said Amex chairman and CEO Steve Squeri during a Bernstein conference on Thursday morning. “There will be a fundamental shift over…

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Contact Tracing Scales In Asia, Faces Privacy And Political Hurdles In Europe And The United States

Questions about where people have been, whom they’ve seen and how they’re feeling are becoming commonplace. So are mobile apps that track potential coronavirus exposure. Contact tracing has taken on greater prominence in recent months as society copes with Covid-19. As with physical health screenings, there are data privacy concerns and travel management considerations. Health…

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Trump Suggests Reversal On Recent Limits To Meal, Entertainment Deductions

President Donald Trump said Sunday he wanted to restore deductibility for corporate meal and entertainment costs, potentially reversing some regulations he signed into law in 2017. The president said he would ask Treasury Secretary Steven Mnuchin and Labor Secretary Eugene Scalia “to immediately start looking into the restoring of the deductibility of meals and entertainment costs…

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Ongoing Expensify Episode Puts To The Test That Age-Old Business Travel Question: Who Is The Customer?

Multiple Expensify clients are planning to find a replacement as complaints about the expense software company’s card program marketing to individual employees continued into a second month. Among the clients whose people have grumbled publicly are Wordpress builder Automattic and payments platform Square. Katie Dally is a communications professional at Square. “Nobody likes doing expenses,…

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Wex To Acquire Enett, The Virtual Payment Firm Majority-Owned By Travelport

Wex agreed to buy fellow business-to-business payments firm eNett and transaction optimization company Optal for a combined $1.7 billion. That includes $1.275 billion in cash and 2 mIllion shares of Wex stock. Enett is a joint venture majority owned by Travelport, with Optal (formerly PSP International) a minority owner. Enett offers virtual payment solutions for…

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Aggressive Marketing Of New Card To Individual Users Upsets Expensify Clients

Corporate travel and expense management administrators sometimes feel uneasy when suppliers contact company employees directly. Managers get really annoyed when employees receive confusing or misleading information about products or services their companies haven’t bought. Expensify, which has targeted the end user since its inception, inflamed these sensitivities among its clients. Company officials said it was…