Policies are a hallmark of managed travel programs. They can address booking channels, supplier selection, allowable purchases, risk management processes and many other areas. Some are guidelines that encourage travelers. Others are requirements that employees must follow.
Long known to frequent travelers, a questionable practice called dynamic currency conversion is catching more attention from bank card issuers and their clients. While the practice borders on insidious, travel professionals can protect their organizations with a little education. Bank sources said the activity — in which merchants ask foreign travelers whether they’d like charges…
Our ninth podcast episode features a discussion recorded this month with regulars Evan Konwiser of American Express Global Business Travel and Miriam Moscovici from BCD Travel. We spoke with them about the basics of travel management, new technology like virtual reality, risk management, open booking, concerns about online booking tools, Uber, what travel managers are missing and productivity tips.
Dinova’s new rewards program enables client employees to personally benefit from their companies’ dining dollars. Whereas in the dining network’s existing program their companies get rebates, individual participants also can now earn points redeemable for restaurant gift cards. American Express corporate cardholders working for Dinova clients can sign up for the myDinova program on its…
Bridgewater State University institutional travel coordinator Greg DeMelo is on a mission. Having established a cost-saving, insourced travel management program at his school using ARC’s Corporate Travel Department designation, he wants to get all eight other Massachusetts state public universities on board. He’s got a foothold in one. Seemingly like everything in higher ed change…
Travelers often complain about the airplane seats they’re stuck in. Now available in the iTunes App Store, Seateroo lets them swap for more preferable seats. The idea to create a marketplace of buyers and sellers on the same flight is a nifty one backed by a traveler survey. But how would this work in corporate…
When a CFO says the company will cut its more than $100 million travel budget in half, only suppliers need to panic. For travel managers, it’s like a power-up. That’s how Ike Ihenacho has spent the past year and a half of his professional career — unleashing newfound power at $30 billion snack maker Mondelēz International. Thanks to data consolidation from United…
Travel managers looking to find a common practice among their peers on whether to reimburse for expedited airport processing are out of luck. Like many things, it’s a judgement call and depends on the organization’s culture. One-third of 350 corporate travel managers responding to an August survey by American Express Global Business Travel and the Association of Corporate Travel Executives indicated their…
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