Policies are a hallmark of managed travel programs. They can address booking channels, supplier selection, allowable purchases, risk management processes and many other areas. Some are guidelines that encourage travelers. Others are requirements that employees must follow.
Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s carbon emissions pledge to corporate clients, Upside’s launch, proliferating Basic Economy airfares, PayForTrip’s pause,…
The U.S. Department of Defense spends billions on travel every year. Its policies have grown unwieldy. The Defense Travel System has been widely derided. Travel payment processes are rife with errors. Projects now underway aim to fix a lot of that. DOD since June has been running a limited pilot of the newest version of…
New York — Corporate travel departments are always pointing to service, savings and safety as reasons for travel management policies and practices. Here’s another: fiscal self-preservation. Aiming to reduce transnational tax avoidance, more than 100 jurisdictions around the globe last year adopted plans to update international tax rules. Governed by the Organisation for Economic Co-operation…
Travel suppliers want to provide personalized offers to travelers. Some travel managers want to customize travel policies to better fit individual travelers and the specifics of a trip. The problem is, some online booking tools can’t or don’t easily handle the nuances. OBTs connect with traveler profiles. Those often include basic data like an employee’s…
[UPDATE, Feb 3, 2017: We published new information related to this article here.] [UPDATE, Jan. 19, 2017: American Airlines’ version of Basic Economy goes on sale Feb. 21 for travel starting March 1, first in 10 select markets. Like Delta’s and United’s, AA’s new bottom-level product is meant to provide more choices for customers and…
Cost Vs. Comfort Dec. 8 at 12 pm EST Thanks to all our attendees and speakers! Listen to a recording of the live teleconference. During Teleconference 4, Nvidia senior global travel manager Karoline Mayr, tClara managing partner Scott Gillespie and Carlson Wagonlit Travel Solutions Group vice president Christophe Renard discussed how to balance cost and comfort in…
Programs like Rocketrip, Upside and TripActions offer new ways for travelers to save their companies money while earning something for themselves. In some cases they earn such benefits by accepting a lower-quality travel experience. But what are the human and productivity costs of these tradeoffs? Recent studies tried to get at the influence of business…
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