Policy

Policies are a hallmark of managed travel programs. They can address booking channels, supplier selection, allowable purchases, risk management processes and many other areas. Some are guidelines that encourage travelers. Others are requirements that employees must follow.

Examples of coverage areas
• Compliance
• Duty of care
• Hotel attachment
• Human Resources
• Online booking tools
• Pre-trip approval

Thirty Months On, Concur’s Direct Connect Seeks Footing

Jay Campbell

Concur’s TripLink direct connect program could upend corporate travel distribution if it works. So far, it doesn’t. The TripLink concept resonates with corporate clients concerned about hotel booking channel compliance. About 35 percent of lodging bookings at companies with travel managers go outside the preferred channels, according to research by The Company Dime. Many of…

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