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Op Ed: Scott Gillespie On The Case For A Bold New Travel Policy

Scott Gillespie of tClara warned that his advice here would make “old-school” procurement folks gnash their teeth. “So be it,” he said. The sustainability issue is rising quickly up the executive agenda. The problem is what to do about it from a business travel perspective. I see a boldly simple but controversial solution with broader…

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Management Highbrows Bid Adieu To The ‘Road Warrior’ Mentality For Business-To-Business Sales

Old habits may die hard, but they’re no match for a pandemic. According to consulting firms like Bain & Co., travel for business-to-business sales is at risk as organizations, at long last, overcome inertia to tackle a challenging but profitable transformation to virtual selling. Recent research suggests that B2B buyers and sellers are more comfortable…

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McKinsey To Corporate Travel Managers: Seek Insights On Resuming Travel From Intermediary Data

McKinsey & Company on Wednesday published its latest assessment of the “comeback of corporate travel,” and it’s not bad. That is, the evaluation neatly summarizes many of the pandemic-driven issues corporate travel leaders are grappling with, and the outlook isn’t the end of the world. The management consultancy sees 80 percent of 2019 volume coming…

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BCD Travel Teams With Tripism On Traveler Feedback Platform

Nothing is more important in corporate travel nowadays than keeping travelers in the know. Travelers themselves often are the eyes and ears, gathering intel on the ground and in the air. To help share tips, reviews and health and safety protocols, and to solicit traveler feedback, BCD Travel has enlisted engagement platform provider Tripism. Now…

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Op Ed: Scott Gillespie On The Folly Of Blanket Bans On Internal Corporate Travel

Industry thinker Scott Gillespie of tClara is focused on determining which trips are and aren’t worthwhile. He advocates using a scalpel rather than a sledgehammer to cut away unjustified travel, and avoiding the trap of greenlighting trips only when employees go see customers. Nobody knows what travel budgets should be in 2021, but we do…

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Sizing Up Predictions: It’s Not Dead, But Business Travel’s Long-Term Place In Commerce Could Diminish

Recent coverage in mainstream publications gave the casual observer the impression that business travel might be dead. Here’s a sub-headline in Fortune this month: “The end of business travel?” The U.K.’s Telegraph in January asked, “Have Covid and Zoom killed business travel?” A BBC News podcast this week followed with, “Could the all-expenses-paid business trip…

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Richer Info, Tighter Integration, Acquisitions Propel Corporate Online Booking Technology

Delivering Covid-related info in the booking path is a challenge that may perpetuate outsized reliance on human support, but tech is the long-term answer. Booking tool developers hope that when corporate travelers come back in earnest, they’re pleasantly surprised by improved user experiences. Systems tap some of the same sources for Covid details that, pre-pandemic,…