Policy

Policies are a hallmark of managed travel programs. They can address booking channels, supplier selection, allowable purchases, risk management processes and many other areas. Some are guidelines that encourage travelers. Others are requirements that employees must follow.

Reporter’s Notebook: Universities Turn To Policy Mandates

The pandemic was a wake-up call not only for corporations with loose or non-existent travel policies but also for collegiate travel, an area notorious for lagging program compliance. Some universities enacted travel policy mandates or found strong rationale to maintain them, and adjusted program rules to match their vaccine requirements. Like in the corporate world,…

Pundits Assess Greater Reliance On Travel Management Companies, And Its Challenges

The pandemic made more companies question the value of business travel, but at the same time, reliance on the partners that help manage it grew. According to a Global Business Travel Association survey last month, 52 percent of more than 300 travel buyers said their organizations’ reliance on travel management companies for service and support…

Travel Manager Leads Cross-Department Project To Look After Remote Workers

If you asked EPAM Systems director of global travel, expense and credit card Donna Rufo last November what kept her up at night, she would have said employees working outside their home countries without the company’s knowledge. These scenarios raise insurance, tax and immigration concerns, potentially leaving workers unsupported and employers exposed to financial and…

Companies Rework Systems For Sanctioning Business Travel

What some once saw as largely penny-pinching paperwork, pre-trip approval now is a crucial component for assessing risk and determining how best to accomplish missions. It’s also helping to bring sustainability to the fore. Increasingly, organizations apply the process on all proposed trips. More also scrutinize trips before travelers book. Who does the approving is changing,…

Required Reading: International Standards Body Poised To Publish Travel Risk Management Guidance

In the works since 2018, the initial version of ISO guidance on travel risk management is scheduled for release this month. It will provide a roadmap and a set of best practices that could evolve into a more formal standard and associated certification. Travel risk management experts welcome the publication and see it as a…

As Off-Channel Capture Solutions Evolve, Demand For Policy Compliance Grows

The latest research shows that as an outcome of the pandemic, more companies will expect employees to make reservations with their designated travel management companies. This makes sense for duty of care, spend management and carbon tracking. Meanwhile, providers of third-party solutions that help capture most of what isn’t booked in-channel continue to add capabilities….

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