Policies are a hallmark of managed travel programs. They can address booking channels, supplier selection, allowable purchases, risk management processes and many other areas. Some are guidelines that encourage travelers. Others are requirements that employees must follow.
What some once saw as largely penny-pinching paperwork, pre-trip approval now is a crucial component for assessing risk and determining how best to accomplish missions. It’s also helping to bring sustainability to the fore. Increasingly, organizations apply the process on all proposed trips. More also scrutinize trips before travelers book. Who does the approving is changing,…
In the works since 2018, the initial version of ISO guidance on travel risk management is scheduled for release this month. It will provide a roadmap and a set of best practices that could evolve into a more formal standard and associated certification. Travel risk management experts welcome the publication and see it as a…
By Miles Everson, chief executive officer at MBO Partners, and Emergent Research’s Steve King and Carolyn Ockels. In the months since the Covid-19 pandemic began, the dramatic and rapid shift to remote work has been perhaps the most potent trend affecting the way businesses operate. It’s been a particular boon to one growing group of…
The latest research shows that as an outcome of the pandemic, more companies will expect employees to make reservations with their designated travel management companies. This makes sense for duty of care, spend management and carbon tracking. Meanwhile, providers of third-party solutions that help capture most of what isn’t booked in-channel continue to add capabilities….
Industry observers can’t resist the temptation to speculate on what new or revived business habits are permanent or how the travel manager role will change. Corporate travel buyers and other experts speaking during a pair of July 20 virtual events offered their best guesses about the processes and dynamics that will outlast the end of…
Scott Gillespie of tClara warned that his advice here would make “old-school” procurement folks gnash their teeth. “So be it,” he said. The sustainability issue is rising quickly up the executive agenda. The problem is what to do about it from a business travel perspective. I see a boldly simple but controversial solution with broader…
Old habits may die hard, but they’re no match for a pandemic. According to consulting firms like Bain & Co., travel for business-to-business sales is at risk as organizations, at long last, overcome inertia to tackle a challenging but profitable transformation to virtual selling. Recent research suggests that B2B buyers and sellers are more comfortable…
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