Productivity

Business travel is all about productivity — whether that relates to its fundamental use for more efficient collaboration, guarding against bureaucracy to ensure seamless collaboration, or generally purchasing the right services at the right prices so trip missions deliver the most value. It also means helping employees avoid getting bogged down in post-trip red tape. The coverage below digs into issues, processes, tools and tricks.

Some examples
• The movement of services to mobile devices and/or chatbots
• Stories about expedited airport screening and business travel’s ROI
• Trends like artificial intelligence and rewards
• The pandemic-era struggle to avoid quarantines

With Pana Out Of The Picture, Some TMCs See Non-Employee Travel As A Discrete Revenue Line

Arranging and purchasing travel for guests, interns, recruits and other non-employees is perceived by some to be challenging enough that focusing on it helped the entrepreneurs at Pana build a company interesting enough to be acquired. Spend management firm Coupa had other reasons to pay $48.5 million plus stock for Pana, and some customers now are…

GBTA Survey Finds Email Still Rules In Travel Program Communications

One of the biggest challenges of the pandemic for organizational travel program managers is keeping up with changing information and updating travelers on what they need to know. A late summer 2021 poll released last week by the Global Business Travel Association examined travel program communications from the perspectives of more than 500 U.S.-based managed…

Delta Remains More Confident Than Some In Business Travel Recovery

Delta is always first among publicly traded airlines to report quarterly earnings. Its boss, Ed Bastian, typically talks more about the corporate travel market than peers at other airlines. Thursday offered no exception, as he told Wall Street analysts to expect a strong spring and summer. “While the new variant is not done, it appears…

Tools Emerge To Help Travelers, Buyers And Bosses Decide Whether To Go Or Stay

To stay or go? To meet and how? What’s it worth? Risk calculators from academics and others are helping members of the general population make up their minds about going out and doing things. Decision fatigue applies to business development, networking and training as much as it does holiday family gatherings. If you have had…

SAP Concur Faces Class Action Suit For Alleged Violations Of Disabilities Act

[UPDATE, April 25, 2022: Plaintiff Yensy Contreras voluntarily dismissed with prejudice the case against Concur, according to court documents.] SAP Concur’s TripIt website is “not equally accessible to blind and visually impaired consumers,” according to a suit filed Thursday in federal court. The civil action alleges the site violates Title III of the Americans With…

For Deem And Others, Accessibility Is About Leveraging Mobile, Standards And Big Tech

As corporate travel event organizers and information providers continued to highlight Diversity, Equity and Inclusion, the needs of travelers with disabilities this year came to the fore. The BTN Group this summer ran an online event diving into the challenges of accessibility in travel. The topic found its way to other trade publications and one…

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