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Using Your Face At The Airport To Drop A Bag And Save Two Minutes Is Just An Appetizer

Delta Air Lines said its new dedicated biometric baggage drop at Atlanta Hartsfield Jackson International Airport could shave two minutes from the curb-to-plane trek. The technology behind the facial recognition system promises a much bigger wow factor for businesses and travelers in the near future. The Covid-19 pandemic accelerated global adoption of touchless interactions at…

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Elevate Employees, Don’t Eliminate Them

By Ryan W. Buell, a professor of business administration in the Technology and Operations Management Unit at Harvard Business School. A traumatic discontinuity like the Covid-19 pandemic presents an opportunity to reconnect — with family, friends, co-workers and even ourselves — on new terms. For businesses, this moment provides a chance to reimagine the role employees play…

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As More Companies Require Vaccines Internally, Corporate Travel Pros Support Government Mandates For Travel And Dining

About three in four corporate travel suppliers, intermediaries and buyers believe that for international flying, governments should require passengers to prove they have been fully vaccinated against the virus that causes Covid-19.  In the Global Business Travel Association’s October survey of 503 business travel professionals around the world, 69 percent said they supported vaccine mandates…

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Op Ed: Dr. Robert Quigley On Prioritizing Emotional Health In The Workplace

Last week was Mental Illness Awareness Week, followed on October 10 by World Mental Health Day. To help mark the occasion, International SOS SVP Dr. Robert Quigley weighed in on why and how organizations should recognize and support employees’ emotional health. The Covid-19 crisis has put employee health, particularly emotional health, at the forefront of…

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Should Passengers Be Vaccinated Or Tested To Fly Within The U.S.?

By travel writer Heather Murphy. By the holiday season, flying will have changed dramatically for Americans returning to the United States from abroad. They will be asked to show proof that they are vaccinated, to commit to two coronavirus tests if they are not and to participate in a new contact-tracing system. For Americans traveling…

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GM Rolls Out SAP Concur Globally, Considers Pre-Trip Approval

Automaker General Motors is shooting for a “world-class travel and expense operation” after this year bringing SAP Concur’s Travel to 19 countries and Expense to 29.  While the travel management program is decades old, the $123 billion company had not quite established its travel and reimbursement processes across all markets with employees. With that and…

One Surefire Way To Make Your Day More Productive: Stop Trying

By economics reporter Sydney Ember. How productive was your day? It’s a complicated question, especially for some remote workers over the past year and a half. Part of the problem is the definition of productivity. As a macroeconomic measure, it means the total output per hour of work. That is, the number of, say, frying…