Business travel is all about productivity — whether that relates to its fundamental use for more efficient collaboration, guarding against bureaucracy to ensure seamless collaboration, or generally purchasing the right services at the right prices so trip missions deliver the most value. It also means helping employees avoid getting bogged down in post-trip red tape. The coverage below digs into issues, processes, tools and tricks.

Some examples
• The movement of services to mobile devices and/or chatbots
• Stories about expedited airport screening and business travel’s ROI
• Trends like artificial intelligence and rewards
• The pandemic-era struggle to avoid quarantines

Notebook: Buyers Explain Challenges Of Managing Non-Employee Travel

How much to invest in support for recruits, board members, interns, consultants, contractors and other guest travelers can be a tough call, according to speakers at GBTA’s convention last month. BCD Travel and Fox World Travel are among the latest providers to come up with solutions for this headache of the non-profiled. The booking, payment,…

Notebook: Airport Officials Want Travel Buyer Input To Influence Service

Opening communications channels with local airports may represent an untapped opportunity for corporate travel managers to improve air service, according to four airport development officials speaking at last month’s GBTA convention. While there are a lot of variables and nothing is guaranteed, the speakers were certain that airlines can’t factor in information on local companies’…

Dispatch 5

Last month, United Airlines chief commercial officer Andrew Nocella said corporate travelers increasingly “pick the airlines they want to fly on versus the purchasing manager at their business.” To some degree, the comments continued dialogue initiated by his equivalent at American Airlines, Vasu Raja, who backed AA’s corporate travel backpedaling with several statements corporate travel…

What’s The Cost Of A Better Travel Experience? GoldSpring Helps Find Answers

Many surveys have sought to determine how companies can improve the travel experience by capturing sentiments about this perk or that convenience. GoldSpring Consulting went further by ascribing costs and building a model to calculate the price of greater traveler satisfaction. It already produced surprising results about priorities and potentially easy program improvements. The effort…

New AI Service From PredictX Turbocharges Travel Management, Infosec Permitting

Upload your travel policy and create a multilingual chatbot employees can query. Talk to a “consultant.” Get another set of “eyes” on a new policy or supplier contract. Quickly analyze service level agreements for what you’re owed. These are promises of a new commercially and personally “secure” artificial intelligence tool for enterprises from PredictX, currently…

Grasp’s Virtual Payment Solution Strives For Standard Status

More hotel chains are adopting a solution developed by Grasp Technologies and Marriott International for the vexing problem of communicating virtual payment instructions to properties. “Right now, we’ve launched with Marriott, Hilton, IHG and Hyatt,” said Grasp senior sales director for virtual payments Stacey Mack during a webinar last week. “We will bring on more…

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