Productivity

Business travel is all about productivity — whether that relates to its fundamental use for more efficient collaboration, guarding against bureaucracy to ensure seamless collaboration, or generally purchasing the right services at the right prices so trip missions deliver the most value. It also means helping employees avoid getting bogged down in post-trip red tape. The coverage below digs into issues, processes, tools and tricks.

Some examples
• The movement of services to mobile devices and/or chatbots
• Stories about expedited airport screening and business travel’s ROI
• Trends like artificial intelligence and rewards
• The pandemic-era struggle to avoid quarantines

Roadmap Dares Corporates To Build Travel Apps

Denmark-based shipping and oil conglomerate Maersk appears to be one of the few companies building its own mobile corporate travel app. In an October discussion with Business Travel News, Mette Christensen, the company’s global head of travel and indirect services, said nothing else out there fit the bill. The idea prompted a challenge from Jeroen…

Latest Startups Try Texting, With Agent Or Bot

It’s becoming difficult to count on one hand the tech startups going after the “small” or unmanaged business travel market. 30SecondsToFly, Cinch, Hyper Travel, TripChamp and Travo are a few. Hyper, along with shopping services like Assi.st and Mezi, are bringing a new element to the travel-booking experience. They’re focused on mobile texting as the means…

Podcast 7: Judy Bauer, Evan Konwiser, Patrice Simon

Our seventh podcast episode features an interview Jay Campbell conducted in November with Judy Bauer, a longtime travel management practitioner recently retired from Marsh & McLennan Companies. Judy is keeping her hand in the business, taking the occasional project, but she has turned over MMC’s large travel program to her team members including Greg Wilczek and…

Is There Money Hiding In Your Email?

BCD Travel is working with undisclosed partners to help clients process compensation claims when airlines fail to meet regulatory standards for service. European Commission Regulation 261/2004 calls for varying payouts on cancellations, long delays or involuntary denied boarding. The new BCD program applies to travel to, within and (on EU carriers) from Europe. It’s available to…

New App Developing Cash-For-Comfort Exchange For Air Travelers

Travelers often complain about the airplane seats they’re stuck in. Now available in the iTunes App Store, Seateroo lets them swap for more preferable seats. The idea to create a marketplace of buyers and sellers on the same flight is a nifty one backed by a traveler survey. But how would this work in corporate…

Amex GBT Joins App Race

[UPDATE, May 9: Travelport revealed that its MTT division is the developer behind the American Express Global Business Travel app.] American Express Global Business Travel late last year uploaded a new itinerary-based mobile app to the iTunes store. It’s working to release the app on other platforms this year. GBT Mobile is available in English to…

Real Headaches Over U.S. Federal ID Requirements

[UPDATE, Feb 3, 2017: We published new information related to this article here.] [UPDATE, Jan. 11, 2016: As of Jan. 22, 2018, travelers from states not complying with Real ID requirements for drivers licenses must use alternative identification acceptable to the Transportation Security Administration. That is, unless their state is working under an approved extension. According…

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