Productivity

Business travel is all about productivity — whether that relates to its fundamental use for more efficient collaboration, guarding against bureaucracy to ensure seamless collaboration, or generally purchasing the right services at the right prices so trip missions deliver the most value. It also means helping employees avoid getting bogged down in post-trip red tape. The coverage below digs into issues, processes, tools and tricks.

Some examples
• The movement of services to mobile devices and/or chatbots
• Stories about expedited airport screening and business travel’s ROI
• Trends like artificial intelligence and rewards
• The pandemic-era struggle to avoid quarantines

New App Developing Cash-For-Comfort Exchange For Air Travelers

Travelers often complain about the airplane seats they’re stuck in. Now available in the iTunes App Store, Seateroo lets them swap for more preferable seats. The idea to create a marketplace of buyers and sellers on the same flight is a nifty one backed by a traveler survey. But how would this work in corporate…

Amex GBT Joins App Race

[UPDATE, May 9: Travelport revealed that its MTT division is the developer behind the American Express Global Business Travel app.] American Express Global Business Travel late last year uploaded a new itinerary-based mobile app to the iTunes store. It’s working to release the app on other platforms this year. GBT Mobile is available in English to…

Real Headaches Over U.S. Federal ID Requirements

[UPDATE, Feb 3, 2017: We published new information related to this article here.] [UPDATE, Jan. 11, 2016: As of Jan. 22, 2018, travelers from states not complying with Real ID requirements for drivers licenses must use alternative identification acceptable to the Transportation Security Administration. That is, unless their state is working under an approved extension. According…

Using PreCheck And Global Entry May Be A No-Brainer, Deciding Who Pays Isn’t

Travel managers looking to find a common practice among their peers on whether to reimburse for expedited airport processing are out of luck. Like many things, it’s a judgement call and depends on the organization’s culture. One-third of 350 corporate travel managers responding to an August survey by American Express Global Business Travel and the Association of Corporate Travel Executives indicated their…

‘OK Google, When’s The Next In-Policy Flight To Chicago?’

[UPDATE: Booking.com in 2017 acquired Evature. Concur in 2016 bought Hipmunk.”] The next big thing excited travel technology enthusiasts when Concur in 2012 invested in Evature, provider of natural-language search capabilities. The technology hasn’t become, in PhoCusWright’s words at the time, a “game-changing travel innovation.” But there are signs it’s beginning to move from Gartner’s “peak…

Podcast 3: Pam Massey, Patrice Simon, Miriam Moscovici

On our third podcast episode, Jay Campbell interviews Pam Massey about the new and old challenges of managing travel in a non-governmental organization, and how leadership change is prompting new approaches. Pam shared tips on communication and being flexible on policy for the sake of service quality, as well as her new thinking on travel management company RFPs. Later…

Pro, Tzell Mobilize With ARC App

[UPDATE, Feb. 3, 2017: ARC discontinued this initiative in late 2015.] Using technology from ARC, Protravel International and Tzell Travel Group are joining the ranks of business travel agencies offering mobile apps. The ProTrip and tZapp apps are downloadable from the Android and iOS stores but not yet out of client beta. According to a spokesperson for the two…

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