Reporting

New Tripbam Benchmarking And Auditing Services Take Aim At Hotel Revenue Management Trickery

Tripbam announced benchmarking and hotel performance assessment tools enabling clients to determine if they’re getting appropriate discounts, why negotiated rates aren’t being used and where they can improve their programs. The initiative aims to address problems that give travel buyers fits and have attracted other solutions, as well. In the works for well over a year,…

Prime Numbers Is Among Those Teaching Alexa About Travel Programs

Prime Numbers Technology is about to add to the small list of skills performed by Amazon Alexa for travel managers. The tech company’s clients soon will be asking the device about their programs and industry benchmarks. It’s not the only industry data firm building voice-activated travel management question-and-answer exchanges. Travel Incorporated is one travel management…

Conichi Trades ‘Sexy’ Stuff For Fundamentals

As interesting as the next new thing can be, sometimes it’s the boring old stuff that needs attention. Core processes, data capture, spend management. Yawn. When Germany-based Conichi hit the market four years ago, its mobile app leveraged beacons and personalization, and facilitated digital hotel room door opening. The company’s focus is different now. Conichi still provides…

First Pilot For United-Traxo Direct Booking Integration Is Underway

ZS Associates is running a pilot that sanctions for certain employees booking on the United Airlines website. Supported by integration between Traxo and the carrier, the direct option delivers a better booking experience and improved customer service, according to ZS Associates travel leaders. One of them is Glenn Hollister, principal at the firm and head…

Radisson To End Concur E-Receipts

[UPDATE, Oct. 9, 2018: Concur Expense users who stay at any Radisson Group properties around the globe once again will receive e-receipts, according to Concur documentation.] Concurs users who stay at Radisson Hotel Group properties are losing e-receipt functionality. Radisson locations that switched to the company’s new property management system no longer provide the digital…

Mega TMCs Explore New Data Sources

Big travel management companies are seeking new sources of data even as they work to improve the quality of info from more traditional inputs. American Express Global Business Travel on a “case by case” basis works with clients to incorporate data on sales performance and employee attrition. After completing an upgrade last year of its AnalytIQs platform,…

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