Managed corporate travel produces huge amounts of data. Organizations need it to watch expenses, monitor programs, track travelers and comply with various taxation and legal requirements. They use business intelligence tools and expense management to gather and analyze.
If it proceeds as planned, HRG’s acquisition by American Express Global Business Travel would give the latter new proprietary operations in Austria, Italy and Russia. As if integration of acquired companies isn’t difficult enough, GBT also would need to sort out a complicated array of relationships the two travel management companies hold in markets where…
Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to info on the latest from a rare collegiate program focused on corporate travel, enhancements for Travel and…
Today’s advisor is Dave Lukas, vice president and chief sales officer for Grasp Technologies. He walks through five steps to tackle a longstanding industry challenge. They include creating standards, feedback loops and service level agreements. He then implores business travel professionals to pursue continuous improvement. Everywhere you look there is data. And everywhere you turn,…
Today’s advisor is Mat Orrego, CEO and founder of Cornerstone Information Systems. This is the first installment of his two-part series on approaching and solving problems in the travel industry. One of his key takeaways is that this industry doesn’t necessarily have the constraints that many think it does. Part 1: How you approach problems…
Today’s advisor is industry veteran Scott Gillespie, managing director of tClara. Scott’s guidepost tackles what travel program managers should try to predict — and what to skip. Predictive analytics is a shiny new toy that has caught the travel industry’s eye. It sounds useful — check. It sounds cool — check. It scores points in…
You probably won’t find “auditing expense reports” on a list of tasks humans are sorry to see go to bots. Sensing an opportunity in this back end, five-year-old AppZen in early 2016 shifted from the crowded expense software market to auditing. It’s no longer selling a mobile expense app that some big corporate clients like….
United Airlines this summer made available a new self-service portal for corporate and agency customers. Now it’s training salespeople on the internal component of the platform. Based on Salesforce, the customer relationship management tool is meant to streamline planning and interactions with existing and prospective corporate clients. The CRM system is on the same platform…
End of content
End of content
