Reporting

Sustainability Fees Crop Up As Questions Linger On Carbon Accounting

The cost of sustainability is beginning to hit corporate travel more directly.  Air France and KLM in January initiated a Sustainable Aviation Fuel surcharge on all tickets for flights departing France and the Netherlands. It ranges from 1 euro to 12 euros, based on distance flown and class of service. Isolated reports of hotel properties…

Now Focused On Expense, SalesTrip Sticks With Salesforce Play

Sales trips may not really be happening yet, but SalesTrip is still kicking. Like some other business travel startups, it refocused on expense management after the pandemic smashed travel bookings. Unlike some others that were acquired, it shrank and kept at it.  The formerly 24-person company is so much slimmer that a request last month…

Business Travel Finds Its Way Into Bank Competition With Financial Tech Firms

U.S. Bancorp’s acquisition of expense management software builder and travel agency TravelBank culminates a series of investments to build integrated business software and services, accelerate midmarket demand for banking and payments, and fend off financial technology firms. Banks traditionally picked up small business clients through lending and banking, but a digital revolution has changed that,…

One Step In A Long ‘Journey,’ TripActions Wins Multinational B2B Info Specialist Informa

After seven years with Egencia, $2.3 billion U.K.-based multinational events and research company Informa is targeting February to implement TripActions for workers in 28 countries. After the well-capitalized new entrant caught the eye of Informa’s travel manager of nearly 10 years, Melissa Willock, it bested four competitors in a roughly four-month bake-off involving six divisions…

GM Rolls Out SAP Concur Globally, Considers Pre-Trip Approval

Automaker General Motors is shooting for a “world-class travel and expense operation” after this year bringing SAP Concur’s Travel to 19 countries and Expense to 29.  While the travel management program is decades old, the $123 billion company had not quite established its travel and reimbursement processes across all markets with employees. With that and…

Travel Manager Leads Cross-Department Project To Look After Remote Workers

If you asked EPAM Systems director of global travel, expense and credit card Donna Rufo last November what kept her up at night, she would have said employees working outside their home countries without the company’s knowledge. These scenarios raise insurance, tax and immigration concerns, potentially leaving workers unsupported and employers exposed to financial and…

Companies Rework Systems For Sanctioning Business Travel

What some once saw as largely penny-pinching paperwork, pre-trip approval now is a crucial component for assessing risk and determining how best to accomplish missions. It’s also helping to bring sustainability to the fore. Increasingly, organizations apply the process on all proposed trips. More also scrutinize trips before travelers book. Who does the approving is changing,…

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