Reporting

Travel Incorporated Favors Proprietary Tech For Speed, Freedom

Atlanta-based Travel Incorporated last month released a new reporting tool using responsive design and featuring self-configurable dashboards. The software is emblematic of the travel management company’s “build it” approach to technology. Buying it may well be cheaper, but Travel Incorporated appreciates the flexibility in customizing proprietary solutions. It said clients do, too. Across the industry, TMCs have varying…

Grasping At Remedies For The Hotel Data Normalization Headache

Hotel data normalization. Sounds deadly boring, right? Mention the concept to corporate travel people, and the feeling is more like frustration. Grasp Technologies is testing a remedy that executives claim could actually make the process a snap. They’re not the only ones. Cornerstone Information Systems also has something up its sleeve. Hotel booking data tends…

Visa, United Add Key Piece To Ancillary Reporting Puzzle

It was a long time coming, but standardized, global credit card reporting on ancillary airline spending is finally in place — at least for United Airlines’ corporate accounts using Visa cards. The airline in April began sending data through Visa using defined category formats that identify things like bag fees, upgrades and inflight WiFi. Using…

New United Reports Promise More Accurate Emissions Data

[UPDATE, Feb 3, 2017: We published new information related to this article here.] The U.S. government appears poised to recognize that airplanes cause air pollution. Airlines already know this. They’ve done a lot to mitigate the impact. To help corporate clients with theirs, United Airlines this year created custom emissions reports and carbon offset options….

Direct Airline Booking Isn’t Legit For Lufthansa’s Clients That Manage Travel

Lufthansa Group on Tuesday said corporate clients could avoid its 16 euro surcharge for GDS bookings after September by using its websites. That’s not a genuine alternative. Without workarounds, direct airline booking requires users to jettison price comparisons and complex bookings. Companies would forego data reporting for policy and spend management, duty of care and CO2 tracking. For many, it means they’re…

Commission Recovery Players Evolve, And ECS Pivots

Hotels pay tremendous amounts of money to travel agencies and some corporate travel departments on commissionable room rates. The standard is 10 percent. Depending on contractual arrangements, travel management companies may pass all or part of those commissions to corporate clients. Or, they may keep them and charge customers lower transaction fees. Some even waive fees if their hotel revenues are robust…

ECommission Solutions Sues Partners CTS, Dell

[UPDATE, May 31, 2016: Plaintiff eCommission Solutions and defendant Dell Marketing agreed to dismiss claims and counterclaims. The presiding judge in Dallas County Court on May 27 signed the order for dismissal with prejudice prohibiting ECS from bringing the same claims in the future. The case is now closed. The related ECS suit against CTS continues…

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