The Corporate Travel World According To Flight Centre’s Leiss: Staffing And Service Are Back, Data’s A Challenge, NDC Is Nascent But Driving Economics
The Company Dime‘s Jay Campbell on June 28 interviewed Flight Centre Travel Group’s president of the Americas, Charlene Leiss, on a live show via LinkedIn Audio. They surfaced some potential conventional wisdom about a variety of topics. An edited transcript follows. So, Charlene, there’s a lot going on in the industry, but as often happens,…