Risk for travelers, their employers and travel suppliers takes many forms. Coverage in this area explores the myriad threats and considerations, disciplines built around them (like travel risk management), providers that help mitigate and respond, and internal policies and processes.
Nothing important gets done without executive buy-in, but what if no one in the C-suite is listening? That’s the conundrum facing some professionals as they try to establish robust travel risk management programs. When regulations or the news don’t get executives’ attention, experts advise giving them something tangible. “People who have never experienced a crisis don’t often see that…
Duty of care is a top priority for travel managers, and doing it right means complying with all local rules where employees travel. Legislation and labor codes with travel safety provisions exist in several countries, including China, France, the Netherlands, Singapore, the United Kingdom and parts of Australia. More are set to take effect this year…
Small business programs can help companies without negotiating clout get something from travel suppliers in return for their business. But like anything else, they’re vulnerable to fraud if no one is minding the store. That’s the situation at shipbuilder Austal. A defense contractor with a U.S. base of operations in Mobile, Ala., the company last year…
When Morgan Stanley and Citi authorized employees to use Uber, cynics scoffed that they were just trying to earn Uber’s business. Managing an Uber IPO, for example, would be lucrative. The Company Dime set out to prove the skeptics wrong, but could not. Supplier vetting is a standard procurement and travel management process. Sensible practice . ….
International SOS and iJet International upgraded their mobile apps this year while a new Healix app features distress signals with photos and audio. A “panic button” may not beat a phone call in an emergency, but apps can offer translation, destination training and document storage. Providers now also are exploring client customization and third-party integration….
Car hailing app Uber offers a new kind of customer convenience that hits you on the first try. Now it’s often better to tap at your device than do the driving yourself or call a taxi. No need to step outside until a driver you superficially already know has arrived. Uber and the like are…
[UPDATE, April 8, 2016: We published new information related to this article here.] Corporate obligations on business travel safety are taxing the already hideous hotel request for proposals process. While some companies rely on brand reputations or assume travelers won’t stay somewhere unsafe, others ask hoteliers to answer hundreds of questions about each property’s lighting,…
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