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Miami — Managing travel should generate at least 8 percent to 20 percent in reduced spending. The offsetting cost to achieve that should be 4 percent to 7 percent. Sourcing a travel management company to support all that should take seven to 21 months. Sadly, implementation fails seven out of 10 times. These are some…
Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click these links to jump to updates on airline consolidation, New York lodging rates, hotel safety, GBTA’s risk management…
[UPDATE, June 22, 2017: British Airways began offering branded fares to global distribution systems via the Airline Tariff Publishing Co. Using what BA called “an industry standard distribution method,” the functionality took effect for Travelport and Amadeus in early May and for Sabre on June 1. The airline told travel agencies that its aim is…
The fare combinability fracas isn’t over. American, Delta and United at the end of last week said their recent changes on one-way ticketing went further than intended. They are making revisions to bring back some normalcy. But live travel agents still seem to be the only ones capable of booking circle trips and some other…
[UPDATE, April 1, 6:29 p.m. EDT: Delta now says that while “end-on-end combinability of non-refundable fares has been restricted,” booking within one passenger name record “multiple one-way tickets for the purpose of constructing legitimate circle trips” is again possible. “You can book any one-way ticket we offer for sale, but we do not recommend using…
A Lufthansa executive this month reportedly named American Express Global Business Travel and BCD Travel as potential partners for the airline’s direct-booking initiative. However, the travel management companies don’t sound interested. According to an Amex executive, Lufthansa’s proposed alternative would end up costing more than the airline’s 16 euro surcharge for traditional distribution. A BCD Travel…
Hilton Worldwide declined to comment, but several sources said it’s planning to reduce agency commissions on its new HHonors rates. Those are the discounted rates that Hilton revealed in February as part of its “Stop Clicking Around” marketing campaign, designed to compete with online travel agencies. Other travel agencies at first worried they also would…
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