Suppliers

Click the links for content mentioning or focused on particular corporate travel suppliers, and scroll down for our most recent coverage of suppliers.

Suppliers by category
Airlines
• American Airlines
• British Airways
• Delta Air Lines
• Lufthansa
• Southwest Airlines
• United Airlines

Ground Transport
• Avis Budget
• BLS
• Enterprise
• Hertz
• Lyft
• Uber

Lodging
• Airbnb
• Accor
• Hilton
• HRS
• Hyatt
• IHG
• Marriott

Travel Management Companies
• American Express Global Business Travel
• AmTrav
• BCD Travel
• Christopherson Business Travel
• Corporate Travel Management
• CWT
• Direct Travel
• Flight Centre Travel Group
• Navan
• Fox World Travel
• Internova Travel Group
• Travelperk
• World Travel Inc.

Payment
• Airplus
• American Express Co.
• Conferma
• JPMorgan Chase
• UATP
• U.S. Bank

Tech Developers
• Amadeus
• Coupa
• Cornerstone Information Systems
• Deem
• Emburse
• Expensify
• Grasp Technologies
• Sabre
• SAP Concur
• Serko
• Tripbam
• Travelport
• Traxo

Risk
• Crisis24
• Everbridge
• International SOS

Other
• Airlines Reporting Corp.
• GBTA
• IATA

TMC Apps: ‘Table Stakes’ For Clients

Jay Campbell

When asked what mobile apps they suggest company travelers use, travel managers invariably name apps from their risk management and tech providers. They also name their TMC, if it offers one. A TMC app’s standard feature is itinerary management, also core to popular apps like TripCase, TripIt and WorldMate. TMC apps grab information on bookings made by a travel agent or through a corporate booking tool, and update when there are changes. Another common feature…

Microsoft Tests Expense App

Jay Campbell

[UPDATE, Feb. 24, 2016: Microsoft discontinued this project.] [UPDATE, April 10: Concur press statement added.] Microsoft is testing an expense app for iPhones that apparently integrates with Concur. “Nobody likes filing expense reports,” Microsoft wrote on Facebook, mimicking the raison d’être for expense providers like Concur and Expensify. “Each of us has a powerful computer…

Concur Slows Down Innovation To Focus On Foundational Fixes

Jay Campbell

Concur’s technology leaders have refocused on core infrastructure over innovation to deal with increased service disruptions during the past 18 months. “In the past we have had much more rapid development of features and functionality, but over the last few months we have slowed those down,” said senior vice president for hosting operations Stephen deRham. Speaking…

Performance Issues Still Frustrating Concur Users

David Jonas

Concur claimed it resolved last week’s intermittent online booking outages about 88 hours after they began popping up. But some users this week reported ongoing issues and many expressed deep frustration about the whole episode. For travel agency resellers, booking tool downtime can hurt productivity, profitability and client goodwill. Making matters worse, the insufficient service came in the midst of another winter testing the industry’s…

Amadeus, Lufthansa ‘Personalizing’ Benefits For Corporate Accounts

David Jonas

Personalization. It’s not just for people anymore. Lufthansa is using Amadeus technology to offer product and service add-ons to passengers based on where they work rather than who they are. The capability applies in direct and indirect channels, including travel management companies that use Amadeus or integrate using Web services. Negotiated discounts are not the…

Amex May Face Tougher Competition Following Court Decision

Jay Campbell

A federal court in Brooklyn, N.Y. on Thursday ordered American Express to revise its merchant agreements. Provisions that bar merchants from preferring another form of payment need modification or elimination, the court found. Absent a winning appeal, the decision seems likely to hurt Amex’s competitiveness. It appears merchants such as airlines would be free to promote…

Performance Issues Plague Concur Travel

Jay Campbell

[UPDATE, Feb. 27: Concur indicated the service was back to normal operation.] Concur is working to identify the cause of errors and slow processing in its Concur Travel web application. “Over the weekend, the engineering and operations teams identified key areas where transaction performance was negatively impacted and implemented configuration changes that significantly improved transaction processing times,”…

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