Posted in Productivity Reporting Suppliers

Mark Hollyhead On Capturing More Customer Value In Business Travel

Creating a successful corporate travel platform in today’s fast-changing market means serving several masters. Egencia COO Mark Hollyhead describes the need to unlock value for…

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Posted in Distribution Risk Suppliers

IATA: Agency Collection Of Passenger Contact Info Will Be Mandatory From June 1

IATA beginning June 1 will require accredited travel agencies to ask customers for mobile phone numbers and email addresses. The airline association said it made…

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Posted in Distribution Suppliers

United Wants To Grow Its Clutch Of Alternative Distribution Options With NDC-Compliant Corporate Bundles For Concur Users

New York – United Airlines is working to begin pilot tests with multiple corporate clients of negotiated, “dynamic” fare bundles facilitated by New Distribution Capability-compliant…

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Posted in Suppliers

United Airlines Adds Financial Services Speciality Among Sales Team Tweaks

United Airlines made several changes to its sales structure since Jake Cefolia took the reins in August. It put a greater focus on specializing in…

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Posted in Budgets Culture Distribution Methods Productivity Service Suppliers

Analysts Examine Journera, SalesTrip, TravelBank, TravelPerk And TripActions

A trio of industry consultants took time out this month to join The Company Dime’s Jay Campbell and assess strengths, weaknesses, opportunities and threats for…

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Posted in Distribution Negotiating Service Suppliers

Tony O’Connor On The Perils Of Personalization

Consultant, auditor and GBTA-Australia & New Zealand deputy director Tony O’Connor raises interesting questions for corporate travel buyers as suppliers build a new basis for…

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Posted in Productivity Service Suppliers

As Delta Tests Free Wi-Fi, Many Airlines Tinker With Contracts And Capabilities

Delta Air Lines is testing free inflight Wi-Fi. JetBlue Airways already provides it. If an official Delta program emerged, that would pressure other carriers. It…

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