Suppliers

Click the links for content mentioning or focused on particular corporate travel suppliers, and scroll down for our most recent coverage of suppliers.

Op Ed: Jeff Klee On Innovation, Moats And The Corporate Travel Buyer

AmTrav CEO Jeff Klee argues that consolidation, legacy tech and outdated thinking sacrifice the industry’s greater good. Travel buyers, he asserts, must demand more innovation from providers. A few years ago Elon Musk and Warren Buffett had a pretty entertaining Twitter spat about moats – not the canal-around-the-castle kind, but the economic kind that companies…

JPMorgan Chase To Buy Frosch

JPMorgan Chase agreed to acquire Frosch, a large travel agency with a mix of corporate business, independent contractors and technology, according to a Wednesday report in The Beat.  Frosch officials declined to comment on the report, which cited an internal memo, but redirected an inquiry to a spokesperson for JPMorgan Chase. The official had not…

Tripbam Hotel Booking Data Shows Glimpses Of Normalcy

Demand for corporate travel lodging is accelerating but it’s not just volume that’s closing in on familiar territory. Average rates and the brands getting bookings also look more like they did in 2019, according to Tripbam data presented this month. “We are seeing a rapid increase in rate,” said Tripbam CEO Steve Reynolds during his…

American Express Global Business Travel Staffs Up To Add Travel Agency Partners 

American Express Global Business Travel during the fourth quarter created a unit called Partner Solutions to bring its relationships with other travel agencies “under one banner.” It’s well known that to serve multinational accounts, GBT partners with agencies in countries where it does not own operations. The GBT Partner Solutions staff also is approaching regional…

Adapting To Digital Disruption: How Incumbents Survive And Thrive

We cannot overstate the internet’s impact on business services like travel management, or can we? According to London Business School research, most industry sectors “have been surprisingly stable” over the past 25 years. Professor Julian Birkinshaw describes how incumbent firms should respond to disruption, and the benefits and risks of different approaches. The prevailing narrative…

Now Focused On Expense, SalesTrip Sticks With Salesforce Play

Sales trips may not really be happening yet, but SalesTrip is still kicking. Like some other business travel startups, it refocused on expense management after the pandemic smashed travel bookings. Unlike some others that were acquired, it shrank and kept at it.  The formerly 24-person company is so much slimmer that a request last month…

Forecasters: Business Travel Pricing Set To Rise This Year

No one should be surprised that it’s coming, and consultant Mark O’Brien expects it in the second half of this year: higher pricing for transportation and lodging. What does it mean for corporate travel buyers? According to O’Brien, a BCD Travel exec until 2021 who now runs Avenue5 Consulting, hotel prices will be up by…

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