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Lufthansa Group on Tuesday said corporate clients could avoid its 16 euro surcharge for GDS bookings after September by using its websites. That’s not a genuine alternative. Without workarounds, direct airline booking requires users to jettison price comparisons and complex bookings. Companies would forego data reporting for policy and spend management, duty of care and CO2 tracking. For many, it means they’re…
Pre-trip approval for many organizations is a necessary evil. It’s bureaucratic by nature. It may be the antithesis of the traveler-centric approach that’s all the rage on the conference circuit. But the practice is effective for travel pros and senior managers looking to put the kibosh on journeys deemed too expensive, unworthy or unsafe. The ultimate demand-management control, pre-trip approval…
Between Edward Snowden and Sony Pictures, one would think awareness about cybersecurity is at an all-time high. Some would say it’s not high enough to counter the allure of potentially vulnerable mobile services. A Global Business Travel Association Risk Committee webcast last week featured Disruptive Solutions CEO Sean Donahoo and iJet International director of information security Patrick Neise…
Atlanta – Consulting giant Accenture appears ready to urge limo-loving employees to use Uber. It would not be the first big company to approve the red-hot service, which remains questionable from a risk management perspective. “We basically treat Uber like a taxi,” said Accenture global travel program manager Lisa Keller during last week’s Association of Corporate Travel Executives conference. “You are more than…
IJet International released apps in December on Android and January on iOS that can track travelers using global positioning system capabilities. The app brings to the everyday smartphone a level of realtime tracking traditionally available only through expensive satellite-based devices. Typically only used in high-risk environments, the Critical Trac app still is not a “mass-market…
International SOS for a few months has been taking data from Airbnb to help joint clients locate employees in a crisis. Sources said Airbnb also is soliciting other types of support from travel risk management companies to increase its appeal to corporate travel programs. Meanwhile, Airbnb seems to be expanding its business travel sales and account management…
Nothing important gets done without executive buy-in, but what if no one in the C-suite is listening? That’s the conundrum facing some professionals as they try to establish robust travel risk management programs. When regulations or the news don’t get executives’ attention, experts advise giving them something tangible. “People who have never experienced a crisis don’t often see that…
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