The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new considerations for travel policies and program management that differ based on the details.
Starting Sunday with United, the four airlines removed change fees for all domestic and some shorter international routes on all standard economy and premium class tickets. As high as $200 for each change, those fees brought in hundreds of millions of dollars for carriers every year. But U.S. airlines haven't been charging change fees since early on . . .