Ditching Change Fees Has Big Implications For Corporate Travel Management

The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new considerations for travel policies and program management that differ based on the details.

Starting Sunday with United, the four airlines removed change fees for all domestic and some shorter international routes on all standard economy and premium class tickets. As high as $200 for each change, those fees brought in hundreds of millions of dollars for carriers every year. But U.S. airlines haven't been charging change fees since early on . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.
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