30SecondsToFly Adds Fare Search Tech, Investment From EGlobalfares

Chatbot maker 30SecondsToFly accepted an unspecified investment from eGlobalfares, a dozen-year-old fare search tech provider that serves a few hundred travel agencies globally.

The deal also extends 30Seconds' strategy to market to travel management companies.

The partnership enables eGlobalfares customers to offer public and proprietary fares through the Claire chatbot to business travelers. Claire is available by SMS, web, Facebook, Slack or Skype. Behind the scenes, agents can handle more customers at the same time.

"We already interact with our customers' global distribution systems," said eGlobalfares CEO David Rifkin . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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