Chatbot maker 30SecondsToFly accepted an unspecified investment from eGlobalfares, a dozen-year-old fare search tech provider that serves a few hundred travel agencies globally.
The deal also extends 30Seconds' strategy to market to travel management companies.
The partnership enables eGlobalfares customers to offer public and proprietary fares through the Claire chatbot to business travelers. Claire is available by SMS, web, Facebook, Slack or Skype. Behind the scenes, agents can handle more customers at the same time.
"We already interact with our customers' global distribution systems," said eGlobalfares CEO David Rifkin . . .