Global Climate Deal, Corporate Citizenship Drive Travel Sustainability

After decades of hesitation, the business world has embraced climate protection. More companies than ever are taking stock of the environmental impact of their employee travel and working to reduce it. Videoconferencing and more efficient ground transportation are among the more common means. Several organizations last month announced commitments in conjunction with the COP21 United Nations Climate Change Conference in Paris.

Royal Philips said it would be carbon-neutral by 2020, in part by cutting energy consumption from logistics and business travel. Unilever’s goal is to be “carbon positive” by 2030. The company would derive all energy consumption for operations from renewable sources, with virtual training in lieu of travel as one component.

For many other organizations, business travel remains a footnote in sustainability reports, if it’s mentioned at all. For them, perhaps the global deal worked out at COP21 is a wake-up call.

sustainability“This is an unprecedented international climate deal and sends a clear and unequivocal signal to the private sector: a global political intention to shift to a low-carbon, and ultimately zero-carbon, future,” according to KPMG.

In a 2015 survey, KPMG found that sustainability reporting around the globe is inconsistent. Eighty-two percent of the world’s 250 largest companies report carbon emissions. Half don’t publish reduction targets and among the rest, about one-third explain the targets.

Half of the 250 report upstream Scope 3 emissions generated from supply chains. That includes business travel. “While some companies are making progress in reporting on Scope 3 emissions, many are not reporting on all the relevant scopes,” according to the report, which didn’t survey firms specifically about business travel. The authors noted that Scope 3 emissions “are more complex,” requiring new processes and “significant input from third parties such as suppliers.”

Corporate travel emissions reporting is tricky business. It “poses many challenges due to the large number of variables, the difficulty in collecting data from suppliers and increasing uncertainty in the data as the sources become further removed from the company,” according to the 2015 Xerox global citizenship report. The company in 2014 began tracking Scope 3 based on the WRI Scope 3 Accounting Standard.

There are inherent dilemmas in managing business travel emissions. Apparel and footwear company VF Corp. has kept per-employee business travel emissions flat though the total has risen steadily. “VF is a decentralized organization with many facilities and operations in local markets,” according to company information. “Air travel remains a challenge to be addressed.”

At Bloomberg, face-to-face interaction with customers is “often cited as a distinct advantage we have over our competitors,” according to its 2014 report. “Employee travel is a key component of our business model and one of our biggest challenges in terms of reducing our emissions.”

Same at engineering firm CH2M. Bringing expertise to projects around the globe makes travel an “imperative and essential” part of the business and “a difficult metric to shift,” according to company info.

Coinciding with the opening of the Paris conference, the White House announced that 154 companies signed the American Business Act on Climate Pledge — more than double from when the initiative was announced in July. They include Bloomberg, CH2M, KPMG, VF and Xerox.

For each of the 154, the White House provided some details about commitments. Fewer than 10 of the listings mentioned business travel or corporate fleets. A closer look at these companies’ latest sustainability reports, though, finds several more monitoring, reporting, reducing and mitigating their business travel impact.

Microsoft is among those to attain carbon-neutral business travel, partly through offset projects. Goldman Sachs intended to get there in 2015 and stay there. BNY Mellon and Biogen also are among those working toward the goal.

On The Ground

There are several ways to attack emissions from employee ground transport. Some push travelers to rail when it makes sense. Bloomberg said that 60 percent of its 2014 travel between New York City and Washington, D.C., was on trains. Between London and both Paris and Brussels it was 97 percent.

On the roads, some companies are just starting to track emissions from car rentals. Others, like Wyndham Worldwide’s internal travel program, work with rental companies to offset emissions. Apple, HP, IBM and Autodesk are among those requiring suppliers to offer fuel-efficient vehicles when available.

Autodesk by FY2019 aims to reduce rental car emissions by 30 percent versus 2013. In FY2015, it achieved 12 percent. HP claimed that “100 percent” of employee 2014 car rentals were for designated fuel-efficient cars. The company updated its booking tool “to default to compact cars across all regions.” Apple said employees in 2014 drove more than half a million miles in hybrid rentals. That equalled the previous two years combined and cut out 35,000 gallons of gas.

In Global Reporting Initiative documents, Disney noted its business travel policy for ground transportation: While on business trips, “employees must choose one of the following alternatives: Mass transit or shuttle service; carpool or public taxi; hybrid or low-emission rental or town car service, from an approved vendor, when available and cost-effective; otherwise a standard car rental.”

Fleet management offers more opportunities beyond the obvious purchasing of fuel-efficient vehicles. HP in 2014 launched a new program to reduce fuel consumption. It called data collection the “first priority, and biggest challenge.” To overcome it, HP in 2015 planned to consolidate with one fuel provider and fuel card system across 23 European countries. The company said it is “on track” to cut global auto fleet emissions 20 percent by 2020 versus 2010.

Getting There On Not Going There

Videoconferencing is the most familiar way to cut down employee travel. Here are some examples:

• Cisco Systems is using the TelePresence remote meeting product it makes to further slash Scope 3 greenhouse gas emissions from business travel. The company is targeting a 40 percent reduction by FY2017 versus a FY2007 baseline. “However, replacing business-air-travel with remote collaboration requires more than just installing technology,” Cisco wrote in its most recent sustainability report. “We also had to adapt business processes, management practices and culture to take full advantage of these new network technologies.” The company said remote interaction between employees, customers and partners “progressed from being the exception of a few years ago to now being a standard practice within Cisco.” Such interaction “will be expected behavior worldwide in the near future.”

• Genentech intends to use virtual meeting technology to help trim 10 percent from all transportation-related emissions by 2020 (versus 2010). Air travel accounted for 24 percent of the firm’s 2014 greenhouse gas gases.

• Qualcomm in 2014 upped to 42 its number of telepresence rooms and last year planned to convert 26 existing videoconferencing rooms to telepresence facilities.

• By the end of 2014, Intel had 250 video collaboration rooms in 30 countries around the world.

• Novartis mentioned “significant progress” in 2014 travel cost-cutting. It decreased those global expenses by 23 percent, “primarily” through virtual meetings.

• Ikea in May 2014 began a “Let’s Go Virtual” awareness campaign. In FY2015 it had 18,000 virtual meeting participants using videoconferencing facilities across 265 company sites — all added in the past five years.

• EMC installed 50 TelePresence facilities around the globe. Employees also have been using a lot more desktop videoconferencing. The company said EMEA travel costs last year fell by 7 percent year over year after installing remote conferencing systems there in 2013.

• HP increased remote conferencing tools by 300 percent in 2014 from 2013. That helped cut commercial air travel emissions by about 23 percent.

Meanwhile, HP also is working on hotels. It flags for travelers those properties meeting certain environmental standards. The company said 69 percent of its 2014 room nights were at top-performing properties.

Ikea reported that it reduced from 20 to four the number of companies used to “plan and book travel arrangements.” That will help make carbon data collection more accurate. The company in FY2015 also started reporting a new metric: travel costs as a percentage of yearly sales. It was 0.39 percent in FY2014 and 0.41 percent in FY2015. The goal is 0.35 percent by 2020.

CH2M is using travel program globalization to advance sustainability efforts. The program has been covering Germany, India, Ireland, Italy, Poland, Qatar, Romania and the United Kingdom. CH2M brought it to Latin America in 2014. Asia/Pacific was on tap for 2015. The company said it would “exchange information that could improve current practices.”

At KPMG, member firms pitch voluntary carbon neutrality in tenders. An emissions calculator helps engagement teams measure and offset emissions from travel, lodging and other areas. Meanwhile, KPMG member firms work with conference venues on environmentally sustainable events and meetings.

Many other companies’ meeting management programs take similar steps. Autodesk trains meeting planners and includes sustainability questions and expectations in standard meeting contracts. Water tech company Xylem aims to go paperless for “at least 50 percent of events, conferences and meetings.” That goal is part of a “green office” checklist the company had tested and sought to roll out in 2015.

Additional info: Cisco has not applied different emissions factors for different classes of airline service. “Reporting reduced emissions because a larger percentage of employees flew economy class this year compared with last year moves the focus away from the goal of travel substitution,” the company wrote. “Second, we are unsure how to characterize emissions factors for different classes of air travel for a single company. Currently, we have chosen not to complicate what is inherently a conceptual reduction.”

The COP21 organizers opted not to tackle delegates’ business travel emissions en masse (except for the UNFCCC Secretariat’s own staff travel). “Some delegations also have a policy to offset their climate footprint,” they wrote. “For everybody else, it is voluntary.”

Travel suppliers joining the White House pledge include Airbnb, American Express, InterContinental Hotels Group and MGM Resorts. JetBlue is the only airline participant.

The aviation sector isn’t addressed in the final COP21 agreement (though it was in early drafts). That apparently surprised the aviation sector. The Air Transport Action Group figured there wasn’t enough time for a compromise. “The International Civil Aviation Organization already has its own mandate and well-established program for further addressing aviation and climate change, without the need for direction from COP21 or the UNFCCC,” according to the group. But ATAG did say COP21 added momentum to the cause. Aviation is aiming for carbon neutrality by 2020. That’s a tall order, given that the U.S. government only last year acknowledged airplanes are bad for the environment. ICAO aims to finalize a mandatory global offsetting scheme during its September 2016 assembly.

According to the Carbon Disclosure Project, the percentage of responding S&P500 companies reporting emissions from business travel steadily has risen. In 2010, 154 of 348 reporting companies did so, or 44 percent. Last year the figure reached 72 percent (250 of 349 reporting companies). A spokesperson noted that because CDP’s questionnaire changed after 2012, “the data is not exactly a direct comparison, but it is very close.”

The Global Business Travel Association through March 14 is collecting applications for its Project Icarus sustainability awards.

David JonasDavid Jonas

Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.