Evolving Content Needs Highlight Differences Among Self-Booking Tools

Under the threat of increased content fragmentation, travel management companies and corporate travel booking tools can earn their stripes by integrating multiple sources. Each has its own approach to the age-old challenge made new by the emergence of NDC. SAP Concur last month told TMCs that for its online booking tool, they must decide to "present the entirety of each airline's content" from a traditional GDS connection or from Travelfusion, an aggregator. In other words, according to Concur, "non-GDS content cannot be combined with GDS content for the . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.