Frosch recently left the Concur preferred travel management company program because it didn't want to use all the required technology. A similar thing happened with Altour and at least one other TMC. In the three cases, officials said they remain Concur supporters even if they no longer meet the formal program's criteria. At more than two dozen other TMCs, though, fully aligning with Concur is a priority.
For some of them, pursuing membership in the program was an obvious choice. Staying close to the travel and expense market leader makes strategic sense, they said. Many if not most . . .