Eric Garton and Michael Mankins are partners at Bain & Company and leaders in the firm's Organization practice. Their article is republished here with permission as part of our licensing program.

During the Covid-19 pandemic, most businesses have adopted new ways of working. Many employees have gone remote, interacting with customers and coworkers virtually. Others continue to go to a workplace each day, but perform their jobs very differently. Everyone is doing their best. But how productive have companies actually been during . . .

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