Though peripheral to big-picture themes like diversity, recovery, risk and sustainability, fundamentals of travel management also got airtime at corporate travel's largest event here in August. Several education sessions had corporate travel management practitioners dissecting how the pandemic changed interdepartmental collaboration and stakeholder engagement. If the following anecdotes offer any indication, the increased attention paid to travel management due to the pandemic has not receded.
One session at the Global Business Travel Association convention spoke directly to the juxtaposition of travel management and marketing. Engagement . . .