Ryanair’s Dispute With Screen Scrapers Entangles Corporate Travelers

Ryanair has withheld services from corporate travelers who used third-party aggregation systems such as Travelfusion to book tickets, according to sources. These passengers found themselves entangled by Ryanair's long-running fight against "screen scrapers," online services that scan airline websites for fares and inventory that they or partners can resell.

Handling bookings coming in via Travelfusion as if they were coming from screen scrapers, the airline told passengers who booked tickets this way that they could not use online check-in. They would instead have to check in with an airport agent. Ryanair charges 55 . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.
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