CWT, GBT Commit To Third-Party Tool Support But Also Proprietary Plans

New York — Buying a corporate booking tool isn't at the top of the to-do list for Carlson Wagonlit Travel. As rival American Express Global Business Travel works to close by year-end its acquisition of KDS, CWT will leverage its CWT To Go mobile app.

Speaking here last week at the Business Meetings Travel and Tech Expo, CWT CEO Kurt Ekert all but ruled out buying a booking tool. "Even if you build a better mousetrap, it's very difficult to unseat the incumbent and there are very thin . . .

The full content is available to subscribers
• New visitors: request a free trial.
• Subscribers: Log in, or reset your password.
• Login failing? Could be expired. Check subscription.
• Go here for purchase and renewal options.
• Need help? Email us.

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.