When Delta Air Lines and TripActions last winter resolved their dispute, the parties suggested it had something to do with the display interface. As it turns out, Delta also had a problem with the TripActions rewards program.

TripActions client Jennie Robertson of InVision in January speculated about whether the incentive scheme was to blame. The notion later appeared in a June Forbes article . . .

The full content is available to subscribers

Reminder: As per our Subscriber Agreement, reproduction or distribution of content and sharing user names and passwords are strictly prohibited.

Follow
Notify of
0 Comments