As His Company Sued Sabre, Doug Parker Claimed Scant Knowledge About Travel Agencies

By | December 1, 2016

New York — Doug Parker is chairman and CEO of American Airlines, which continued the lawsuit against Sabre that his previous company, US Airways, filed more than five years ago. Two months after announcing a merger with American, Parker in an April 2013 taped deposition admitted to a remarkable lack of knowledge about the sales and distribution ends of the business.

Sabre attorneys played a portion of the video for the jury here Monday. The airline veteran of three decades said under oath multiple times that he did not know what travel agents value.

Asked whether agents like having . . .

For Subscribers
The full page is available to subscribers of The Company Dime.

Please log in.
(Reset your password if you're a subscriber on our new system for the first time).

Or you may request a free trial or visit the Subscriptions page for purchase options.

This content is protected by copyright. Link sharing is encouraged but duplication and redistribution is illegal.
Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them into Northstar Travel Media's BTN Group. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.